La Rédac LesMobiles
- publié le 19/12/2011 à 12h28
Il semble que cette pratique encore peu répandue parmi les grands dirigeants d'entreprise High-tech ait fait des émules. Ou au moins un émule en la personne de Stephen Elop. Le site WeLoveWP.hk rapporte en effet que le directeur général de Nokia a répondu en direct à l'un de ses clients taïwanais qui écrivait pour en savoir davantage sur les problèmes d'autonomie.
En quelques lignes, il lui a expliqué que les problèmes en question étaient liés au software, et qu'une mise à jour allait arriver.
Pour ceux qui maîtrisent l'anglais, voici le mail en question :
—–Original Message—– From: xxxxxxxxx Sent: Thursday, December 15, 2011 To: Elop Stephen (Nokia/Espoo) Subject: Lumia 800 980 mAh battery problems
Dear Stephen,
My name is XXXXX, I am writing to you from Taiwan, please allow me to spend you just a few mins to understand the Lumia 800 problems in Taiwan.
First of all, the Lumia 800 is a work of art. It would be a 10/10 phone if the battery is not defected.. I have actually cancelled 2 x iPhone 4s 32gb phones because how pretty the Lumia 800 is.
As we all probably know, the Lumia 800 has battery problems, but Nokia has not commented on the 980 mAh problem.
A lot of Lumia 800 users in Taiwan has reported of having 980 mAh @ Full Capacity batteries, in a 30 pages discussion thread, 90% of users have 980 mAh battery. I have a 1480 mAh full capacity battery (but tops at 1250 mAh when fully charged.)
We are actually mysteried by these numbers, we wish to know is it hardware defection or just a simple firmware problem? Can these problems be fixed with a simple software update? Many phones die in just under 5 hours of light usage:(
Thank you very much for taking the time reading this email..
- A Nokia & WP7 Lover
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It is just a firmware issue – the batteries are all the same size and have the same capacity. Fixes being implemented.
Regards,
Stephen
